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What's it like to work at Luminary?
Hear what Luminary team members have to say about working here.
Why join Luminary?
We don’t believe in the typical ‘churn and burn’ that happens in most agencies. When people join us, they’re generally here for the long term. Here are a few reasons why…
Luminary is officially a Great Place to Work!
We can rave endlessly about how much we all love working here but it always carries a bit more weight when someone else says it. That’s why we’re really excited to be able to say that we have been certified as a Great Place to Work in Australia for eight consecutive years in Australia and three in Indonesia.
Luminary is a Certified B Corp
Since 2021 we have committed to using our business as a force for good.
Read about our B Corp journeyOur flexible work policy - Work from anywhere!
On our 21st birthday, we introduced a policy that allows our team to work from anywhere. We have state-of-the-art technology that allows you to work outside of a Luminary office on both an ad hoc, or more permanent, basis. We want our team to be able to work in a way that works for them and their families. This means that they can work from home a few days a week or another location of their choice (with some conditions). Read more about our approach to flexible work arrangements.
“I actually love coming into work. I love the people, I love the flexibility, I love the fact that it feels like management genuinely cares. If I had to sum it up, I’d say it’s the culture. I’ve honestly never worked anywhere else with such a great culture.
Our fun side
You’d be hard-pressed to find a workplace with a more jam-packed social calendar than ours. At the end of every month we celebrate with a team event, which can be anything from bubble soccer to virtual reality gaming. We also do a catered monthly team lunch. And you’ll never go thirsty on a Friday afternoon!
“We go out to all sorts of different places for our monthly team celebrations, from bowling, to laser skirmish, to … you name it!
Our reputation
Our reputation as experts in digital is beyond dispute. Our data-driven approach has underpinned the online success of some of Australia’s most well-known brands. The leader of our developer team is one of only a handful of Kentico MVPs worldwide, and we’re also trusted implementers of the Optimizely, Sitecore and Umbraco platforms.
“There isn't really any hierarchy. The people who work every day on the projects, the developers, the designers, the project managers, we're all seen as being equal and everyone sits out together.
Our training and coaching
Continuous learning is a huge part of our culture. We offer in-house training on a weekly basis, and each team member is allocated an annual training budget to attend courses, industry events and conferences. We also provide regular access to a performance coach for one-on-one professional mentoring. Read what our performance coach, Lisa, has to say about coaching at Luminary.
“Having access to a coach internally has been really cool. I feel like I’ve achieved a lot more here in 12 months than I would have at another company and I put that down to having access to that coaching.
Our people
It sounds like a cliché but it’s actually true. The thing our people say they like best about working at Luminary is their colleagues. We’re a close-knit bunch of beautiful nerds who go out of our way to support each other. We’re united by a common goal to give our best, and be our best – and have a starship-load of fun along the way. If you want to find out more about the way we work together, and the expectations we have around fostering a supportive and inclusive culture, check out our Social Contract.
“It really is a team environment, so you are never on your own with anything or any task. Everyone is really supportive and will have your back. It's also amazing having the opportunity to work with our performance coach and get support and insight on any challenges.
“When you put people first, they flourish. And in turn, so does their work.
Supporting mental and physical wellbeing
Luminary's Employee Assistance Program (EAP) provides vital support for mental and emotional well-being, available in both English and Bahasa. These counselling services are available for team members facing work or personal stress, allowing for a confidential space to address challenges. Luminary's holistic approach to health also extends to physical health with our BeFit program extending financial support in signing up for a health and fitness challenge or membership.
Our locations
We have six office locations, including five in Australia and one in Bali. This means we’re able to cast our talent net widely. It also means we can offer our team members the chance to relocate permanently or temporarily as the need (or desire) arises.
Free trips to Bali!
Yep, you read that right! If you’re an Aussie-based member of Luminary, you’re eligible for a trip to Bali every year with all flights and accommodation covered!
Luminary is committed to diversity, equity and inclusion
Luminary is dedicated to creating an inclusive and diverse workplace that reflects the communities we serve and fosters an environment where all individuals are treated with dignity and respect. We are committed to providing equal employment opportunities to all employees and applicants for employment, without regard to race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age or disability.
We're hiring!
We're currently looking for a Senior Digital Producer. Think you might have what it takes to join the Luminary team?
Apply nowWe're always looking for stars
It takes a constellation of talents to create great experiences. Read about the roles we regularly recruit for at Luminary. Please note that, unless otherwise stated, these are generic descriptions rather than open positions.
Digital Strategist
Digital Strategist is an analytical role and is responsible for contributing to the agency's strategic practices including planning, research, insight gathering, and digital roadmap development.
Account Director
An Account Director at Luminary is the client champion and ensures our team delivers on what we promise.
UX Designer
Our UX designers seek to deeply understand human needs and problems and create digital experiences that eclipse expectations.
UI Designer
Are you ready to create beautiful, accessible and user friendly digital assets that enhance the human experience?
Digital Producer
The Digital Producer role provides the glue that connects our production team and ensures we deliver great experiences for our clients and their customers.
Front End Developer
Our Front End Developers are people who are excited by things like React, SASS, ES6, Node and Webpack.
Developer
Luminary has an extremely highly regarded developer team across a number platforms, including Kentico, Sitecore, Episerver and Umbraco.
QA Analyst
We have one of the best .NET web development teams in APAC and a fast-growing quality assurance team. Luminary is a B Corp and has been certified a Great Place to Work, six years in a row.
Join our talent pool
Want to work with Luminary? Fill our your contact details below and we will add you to our Talent Pool and contact you when the position becomes available.
Sign me up!Luminary. Making digital bright, and the human experience brighter.
Social contract
At the heart of the way we conduct ourselves is our social contract.
This is where our team outlines their expectations in terms of the way we work together. We agree to have these statements guide our actions and behaviour:
Clarity - Provide clarity with expectations, responsibilities, aims and outcomes
Empathy - We are empathetic, real and human in our interactions
Effective meetings - Our meetings make the best use of everyone's time
Empowerment - We empower ourselves and others to grow and be our best
Impact - We strive to ensure our work has an impact for clients and their customers
Feedback - We conduct retros on each project, providing actionable feedback that allows us to improve
Performance - We strive to create high-performing teams
Respect - We treat people's time as though it is precious and consider everyone's time zones
Positive contribution - We contribute positively to all the people around us
You can read more about our social contract here.