white and red robot icon for generative engine opitimisation

Generative engine optimisation (GEO)

From Google’s AI Overviews to ChatGPT, people are increasingly using generative AI tools to research and find information, brands and products. This service is designed for clients wanting to maximise their presence in AI-driven search, both in Google and Bing, and external platforms.

Discoverability is important for all businesses and industries, and the rise of conversational AI tools and large language models (LLMs), like ChatGPT, Claude, Perplexity and Gemini, are changing the way people discover information and brands.

Using traditional SEO is no longer enough to get found. Generative engine optimisation (GEO) is the practice of improving your business’ ability to 'rank'* or be found in generative engines by appealing to their specific criteria requirements.

*Websites don't actually 'rank' in the traditional sense of the word in generative engines. The aim for any brand instead, is to 'be found', 'show up' and 'appear in'. Not only that, but show up with accurate, up-to-date content that answers a person's search query. 

The good news is that many of the tactics that work for SEO are also beneficial for generative engines – but gen AI tools have their own weightings and requirements to consider, too. 

Some strategies that are particularly helpful for GEO include:

Dynamic content rendering – Use server-side rendering or pre-rendering to ensure gen AI tools can see your content to begin with.

Well organised, structured content – Using enhanced structured data, content headings and lists, transcriptions, metadata and alt text that are helpful for machine readability and natural language processing.

Defining the entities of your business – Who are you? What do you offer? Who are your customers? Who are you affiliated with? What is your area of expertise? Answering these questions helps LLMs determine when to reference you in AI-generated responses.

Content hubs – Demonstrate your expertise and topical authority by grouping pages according to central themes.

Conversational language – Write content the way people speak – and how they are now searching in generative engines. Use natural language, FAQs, how-to’s, and more.

Research reports and case studies – AI tools love unique information and real-world examples. Look for ways to anonymise your data and share learnings with LLMs.

Our GEO services

Our clients have the option to include a generative engine optimisation strategy as part of our Explore and Build phases, or post-launch as part of our Grow services retainers for ongoing optimisation. GEO audits and strategies can also be combined with our SEO services – after all, many people still trust and click on traditional organic results in Google and Bing, so it can be cost effective to combine GEO and SEO audits and strategies.

Generative AI result and citation analysis

Benchmark gen AI results and responses for the topics you want to appear for. Analyse the quality of results, citations used, competitors mentioned and the associated sentiment. We’ll make sure the information is accurate, identifying how and where it could be improved and understanding which content the AI tools favour.


GEO audit

Assess how friendly your website and content are to generative engines, reviewing everything from code crawlability to content structuring and quality to the reputation of your business’ entity off site.

GEO strategy

Define an approach for removing roadblocks to crawlability and parsability, creating content that appeals to LLMs and the people using them, measuring success in this zero-click world, and workflows for monitoring impact, and ongoing optimisation.

Implementation

Actioning GEO recommendations typically requires cross-functional efforts across development, UX, design, content, SEO and analytics. We provide the holistic support you need to deliver on your specific strategy.

Stakeholder engagement

'Success' in AI-driven search doesn’t always mean clicks, which is the metric we often use to measure success in organic search. Get support with educating and engaging senior stakeholders to understand the need for GEO and develop their sense of ownership in the evolution of your SEO strategy.

Handy resources

Check out the handy resources below for downloadable guides, checklists and templates to help you achieve your digital goals.

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